The end of your mortgage term means it’s time for a renewal if you still have an outstanding balance. This process involves restructuring your agreement, which can include renegotiating terms such as interest rates and amounts.
Despite all your planning, your renewal might decline. Although figuring out the next steps can feel unsettling, it’s not the end of the road. Here’s what to do next:
- Stay calm & reassess
- Explore other lenders
- Improve your financial profile
- Seek an exception or negotiation
- Consider alternative mortgage options
Around 60% of people will be up for a mortgage renewal by the end of 2026. Consulting a trusted mortgage broker can help you meet your financial goals.
Reasons Why Mortgage Renewals Might Decline
A mortgage renewal is an opportunity to align your mortgage with your financial goals. It’s a process that involves restructuring your agreement, which can include renegotiating terms such as interest rate and amount.
Despite such a meticulous process, a renewal might decline for several reasons. Recognizing these factors can help you prepare and mitigate risks ahead of time.
Poor Credit History
Lenders consider your credit score even for renewals. If your credit has deteriorated since your initial approval, the lender may see you as too risky.
Missed Payments
Late or missed mortgage payments signal financial instability. Lenders prefer consistent payment histories as proof of reliability.
Increased Debt
Your eligibility for renewal can be affected by a worsened debt-to-income ratio, such as credit card balances or new loans.
Employment or Income Changes
A decreased income or job instability could make lenders reconsider renewing your mortgage, even if you’ve been consistent with your payments.
Property Issues
Negative changes in your property’s value or condition could affect the lender’s willingness to renew your mortgage.
Your Renewal Was Denied: What Are the Next Steps?
After a gruelling process, learning your renewal was denied can be stressful. However, there are actionable steps you can take to alleviate some of the stress and uncertainty.
Stay Calm & Reassess
The first step is to request a detailed explanation from your lender. Knowing the exact reason for the denial will help you determine the most reasonable course of action.
Explore Other Lenders
Mortgage lenders have varying approval criteria.
If your current lender declines your renewal, other lenders may be willing to take on your mortgage. Our experienced Mortgage Connection team can help you identify alternative options for your financial situation.
Improve Your Financial Profile
Some denials stem from manageable concerns like poor credit scores or high debt ratios. You can address them by:
- Paying down debt to improve your debt-to-income ratio
- Reviewing your credit report & correcting any errors
- Building credit by staying current on all payments (e.g., credit cards, car loans)
Seek an Exception or Negotiation
Depending on the severity of your situation, your current lender may consider offering a short-term extension or renegotiation. Open communication and demonstrating proactive steps to improve your finances might help.
Consider Alternative Mortgage Options
If traditional lenders don’t work out, there are alternative options such as:
- Private mortgages may have more flexible approval processes
- Alternative lenders often cater to people with unique financial circumstances
Before exploring these alternatives, we strongly suggest consulting with our experienced, knowledgeable team.

Why Lenders Check Your Credit Score
Credit scores offer insights into your financial habits, such as how reliably you make payments and manage debts, which is why lenders often review your credit report to assess your financial health.
A high credit score is reassuring to lenders. It means you are likely to continue making payments on time. Poor credit scores can trigger doubts about your ability to continue meeting payments.
You can strengthen your credit standing by:
- Making all your payments on time (mortgage, utilities, & bills)
- Keeping credit card balances low
- Avoiding taking on new debt before renewal
What Factors Affect Your Mortgage Renewal?
Your credit score isn’t the only factor lenders assess when processing your request for a mortgage renewal. Here are other common factors that can also play a role.
Financial Stability
Demonstrating a stable financial foundation, including employment, savings, and manageable debt, is crucial.
Loan-to-Value Ratio
A high loan-to-value ratio (the loan balance compared to your property’s value) could make lenders hesitant to renew your mortgage.
Regional Market Conditions
Economic conditions affecting the real estate market can influence how lenders assess mortgage renewals. For example, significant drops in property values might make renewing more challenging.
Customer-Lender Relationship
Cultivating a positive relationship with your lender through consistent communication and punctual payments can also improve your chances.
Set Yourself Up for Future Renewal Success
A denied renewal is just a bump in the road. After you’ve successfully managed this hurdle, adopting smart financial habits can set you up for success when it’s time to renew your terms:
- Start preparing for renewal at least 6 months before your term ends
- Monitor & maintain a strong credit score
- Keep your debt manageable & avoid significant financial risks
- Stay informed about market trends & your current lender’s policies
Taking the Next Step
A denied renewal can feel like a substantial rejection—but with strategic planning and experienced help, it’s possible to secure an alternative solution. Life can be unpredictable, but don’t let this hurdle prevent you from making smart financial decisions under your control.
When you’re facing renewal challenges or need guidance on staying proactive with your mortgage, our Mortgage Connection team is here for personalized support.
Connect with us to book a consultation and set yourself up for financial success.